Choose Your Pet’s Box
We Prepare the Box
Receive Your Order!
Billing and Cancellation
The price of the Services and/or goods is payable in full before delivery. We accept the following credit cards at this time: Visa, MasterCard, American Express, or Discover. (Your plan will automatically be renewed.) You may cancel your ongoing membership anytime through the account page on the website.
Shipping and handling fees are included with your order. Shipping dates and/or arrival times are only estimates, new members orders are sent out immediately, existing members plans are sent out around the 15th of each month.
New Customer Orders
We value new and existing members equally, all new members orders will be sent out within 48 hours, if there would be some unforeseen delay on our part, we will contact you immediately. Your next order will be shipped out around the 15th of the month
You will automatically be charged each month for your 1 Month ongoing plan. If you have committed to a 6 Month or Yearly subscription period you will automatically be renewed at the 6-month period or once a year for the yearly. Even if you have cancelled your plan or membership renewal prior to that subscription period there are NO refunds, you will receive all PetPalPack boxes paid for. All plans auto-renew when completed, you may cancel renewal at ANY time.